Shipping is free to the U.S. for any amount. Orders are shipped via USPS First Class 24 to 48 hours after being placed. (National holidays may delay shipping 1 to 2 days.) Once your order has shipped, a tracking number will be emailed to you.
Lauku Tea will ship anywhere in the world that USPS and UPS allows. Overseas postage charge will apply. Please email us at firstname.lastname@example.org for our international shipping rates.
Returns & Exchanges
As tea is considered a food product, any tea returned to us cannot be resold and health regulations require us to dispose of it. Given the limited supply of our blends and the immense pride we have in our product, to toss our tea in the waste bin would make us so very sad.
For these reasons, returns based solely on a customer’s dislike of an item cannot be accepted. We do our best to describe our teas in lush and accurate detail, but we understand tastes are subjective. If you’re unsure about a particular blend, we recommend ordering a smaller size to start, or our Latvian Sun Sampler to try all three.
If there is ever a problem with your order, please email us at email@example.com. We will work quickly to resolve any issues.